Refund Policy

Empire College London has a fair and transparent policy on Refunds and College transfers. This policy provides guidelines as to when Empire College London can refund a deposit payment or course fees. It will also offer advice about the type of documents that are needed for a refund application to be processed successfully.

The College has a non refundable Enrolment/Registration fee of £300 GBP.

Empire College London makes refunds only under exceptional circumstances.

  • Full refunds will be given to students if the College is unable to offer an advertised course on the advertised start date or within six months thereafter due to insufficient student applications or for any other reason.
  • A refund will be given to the students who have applied from overseas where the visa refusal is caused by fault of the college.

 

Refunds will NOT be given under the following circumstances:

  • Once a CAS has been issued, the tuition fees will not be refunded if the student changes his/her or mind about applying for FLR or Entry Clearance.
  • If the FLR or Entry Clearance application is refused due to fraudulent documents that have been used in the current or any previous visa application, the college will not refund any fees already paid.
  • No refunds will be made if the FLR or Entry Clearance visa application has been refused due to the non-submission of the listed documentation stated on the CAS or if the student/guardian has withdrawn the required funds which were considered when issuing the CAS.
  • Refunds will not be made, if the FLR or Entry Clearance visa application is refused due to insufficient funds.
  • Refunds will not be made if the FLR or Entry Clearance visa application is refused due to the UKVI not being satisfied that the applicant is a genuine student or the applicant cannot speak English to the required standard at the interview stage.

 

Change of Course:

If a student wishes to transfer to a new course then new course fees will apply. Previous course fees will not be transferred for the new course. (Note: All cases are treated on individual merit and circumstances).

Please note:

  • If a student has attended the college for some time and then stops attending for various reasons he/she will not be entitled to a refund.

 

Refund Procedures:

Applications for a refund must be made in writing using the appropriate forms which must be signed by the student within 14 days of the refusal date.

In case of visa refusal, the original visa refusal letter, copy of refusal stamp on the passport and any other letter from the college must be enclosed with the refund application form.

If students wish to appeal against the refusal decision, then Empire College London will keep the tuition fees which have already been paid until the decision of the appeal has been made. If the original decision of refusal is not overturned the student must inform Empire College London no later than two months after the appeal hearing date in order to claim their refund. This will be decided based on the reason of the appeal decision.

Please Note: A minimum period of six to eight weeks is required to process a refund.

A student, who has been refused a refund, can make an appeal to the management in writing. The decision of the management will be final.

Last updated and reviewed: January 2017