Student Support and Welfare

Everyone from time to time needs a bit of support – someone to talk things over with other than a personal friend. The Student Welfare Service is available to all students who may be experiencing problems while at ECL. Problems can range from difficulties with coursework, financial difficulties, health issues, bullying or family problems. Whatever it may be, we can help.

The Student Welfare Team can help with specific problems on a regular basis or may be able to put the student in touch with external agencies if necessary. The team aims to offer support that is responsive to student needs in a confidential and non-judgmental manner. The team is friendly and approachable. The team is available throughout the academic year. Times may vary. Details of the student welfare team will be provided to all students at the time of induction

Empire College London is committed to the welfare of all its students.

Academic Support:

Personal Tutorials: Personal tutors are assigned to every student throughout the course, providing support and advice individually and collectively regarding their progression and development.

Study Skills: Our academic team is committed to helping students to realise their academic potential and move towards becoming independent learners. To enhance their career prospects and personal development support is provided in academic writing, presentation skills, employability skills in the form of CV writing, interview techniques etc. taking notes, and  Harvard referencing.

Library services: As well as all resources available from our physical onsite library, the online library provides students with free access to a huge selection of digital resources designed to support learning, teaching and research. The student can access the online Perlego library, which consists of books, academic texts and tools trusted by students worldwide.

Disability Support:

We will make adjustments and address individual support needs to ensure students with disabilities/ learning needs can fully participate. The College has a partnership arrangement with Education Guidance Service (EGS) that has the professional, relevant background to support those students who require further professional guidance. EGS works with children, young people and adults who experience specific learning difficulties and social and/or emotional problems.

Students are encouraged to declare any disability/ learning needs at the time of the application process to identify their support needs. Regular meetings will take place with students throughout each semester to evaluate the effectiveness of the current support available and to identify any further support needed.

Adjustments may include:

  • Allowing extra time, e.g. assignment extensions, using a different assessment location
  • Use of coloured overlays, low vision aids
  • Use of assistive software
  • Assessment material in large format or Braille
  • Assessment material on coloured paper or in audio format
  • Use of ICT/responses using electronic devices
  • Printing services


Mental Health Support:

Mental health includes our emotional, psychological, and social well-being. It affects how we think, feel, and act. It also helps determine how we handle stress, relate to others, and make choices. Mental health is important at every stage of life, from childhood and adolescence through adulthood.

Our welfare team will work alongside you if your mental health is having a serious impact on your learning journey.

The College offers a range of support to all students and staff both within the College and with external agencies.

Come and have a chat with our welfare team if you feel you are experiencing issues related to mental health which are impacting on your ability to engage in your day to day life.

Financial Support:

Depending on the student circumstances, students may be eligible for financial support. Student Finance England offer support to tuition fees, living costs and childcare during the course. For further information, students are advised to visit the Student Finance England website for further information.

Those Students’ with a disability may also apply for the Disabled Students’ Allowance (DSA). For details on eligibility and how to apply, please visit the Disabled Students’ Allowances (DSAs) website.

Students experiencing financial difficulties during the course are advised to discuss the matter with the management team. Individual circumstances will be considered.

Careers Support:

We make sure that students will be given the opportunity to build on their career skills to help them either return to employment or progress in their current employment or to progress further in Higher Education.

  • The College works with HE providers to support those students progressing onto degree programme.
  • The College works with the National Career Service advisers who provide information, advice and guidance to help students make decisions on employment opportunities.


Extracurricular activities:

The College has a variety of extracurricular activities taking place alongside the academic programme.

During the year, activities are organised within and outside the College to encourage students to socialise and enjoy a sense of participation within the community.

Attending these events is an opportunity for students to enhance and share experiences, network with students across the College and have a balance between academic and social life.

The student welfare team can be contacted via email